PERANCANGAN PROTOTYPE APLIKASI TIKET WISATA DI KOTA PEMALANG MENGGUNAKAN UX LIFECYCLE
:
Abstract
Technology that continues to develop always provides new changes in improving the quality and performance of a company. Booking tourist tickets is one of the businesses that requiring the right information technology assistance. This business requires high mobility, fast information distribution, fast customer service, and real-time communication between branches or cities. Through this travel ticket application, users can find out the destination tourist locations in detail, order tickets online, and make ticket payments digitally to make it easier for tourists to make transactions. The data states that from 21 respondents, or 47.6% of the people of Pemalang city, they have difficulty when ordering tourist tickets in Pemalang City. Some people say that there are sometimes long queues in purchasing tickets, so it takes a long time, Difficulty in queuing when buying tourist tickets, especially on weekends, and too long queues make you lazy. So the author makes the design of the Prototype of the Travel Ticket application to make it easier for tourists to order tickets. The application prototype design process is carried out using the User Experience Lifecycle method. The design method is carried out using the wheel method initiated by Hartson and Pyla by paying attention to usability and user experience. This method has four stages, namely analysis, design, prototype, and evaluation. Usability testing on the Travel Ticket application is carried out using the System Usability Scale method..
References
P. Tiket, W. Di, and K. Kuningan, “Pemesanan tiket wisata di kabupaten kuningan berbasis mobile,” 2020.
B. Saputra, R. N. Amanda, and N. Patriani, “Analisis Sistem Informasi Pemesanan Tiket Pada Travel Okka Wisata Pontianak,” Sensitek 2018, no. April, pp. 590–594, 2018.
O. Septian, “Analisa perancangan sistem informasi pemesanan tiket museum online di dki jakarta berbasis web,” vol. 10, no. 1, pp. 1–5, 2019.
P. P. Rex Hartson, The UX Book: Process and Guidelines for Ensuring a Quality User Experience. 2012.
A. C. Wardhana, N. Anggraini, N. F. Rozy, and L. Belakang, “Aplikasi Backpacker Itinerary Dengan Menerapkan Metode User Experience ( UX ) Lifecycle of Informatics Engineering Program Faculty of Science and Technology Islamic State University Syarif Hidayatullah Jakarta 1 Student 23 Lecturer of Informatics Engineer,” 2010.
K. R. Hadi, H. M. Az-zahra, and L. Fanani, “Analisis Dan Perbaikan Usability Aplikasi Mobile KAI Access Dengan Metode Usability Testing Dan Use Questionnaire,” J. Pengemb. Teknol. Inf. dan Ilmu Komput., vol. 2, no. 9, p. 2743, 2018, [Online]. Available: http://j-ptiik.ub.ac.id.
I. A. H.N, P. I. Nugroho, and R. Ferdiana, “Pengujian Usability Website Menggunakan System Usability Scale,” J. IPTEKKOM J. Ilmu Pengetah. Teknol. Inf., vol. 17, no. 1, p. 31, 2015, doi: 10.33164/iptekkom.17.1.2015.31-38.
R. A. Murdiono, H. Tolle, and A. P. Kharisma, “Evaluasi User Experience Pada Aplikasi Mobile Penjualan Tiket Online,” J. Pengemb. Teknol. Inf. dan Ilmu Komput., vol. 2, no. 5, pp. 2078–2085, 2018.
U. Ependi, A. Putra, and F. Panjaitan, “Evaluasi tingkat kebergunaan aplikasi Administrasi Penduduk menggunakan teknik System Usability Scale,” Regist. J. Ilm. Teknol. Sist. Inf., vol. 5, no. 1, p. 63, 2019, doi: 10.26594/register.v5i1.1412.
B. Pudjoatmodjo and R. Wijaya, “Tes Kegunaan (Usability Testing) Pada Aplikasi Kepegawaian Dengan Menggunakan System Usability Scale,” Semin. Nas. Teknol. Inf. dan Multimed. 2016, pp. 37–42, 2016.
R. Rizawanti, I. K. Resika Arthana, and P. W. Arta Suyasa, “Usability Testing Pada Aplikasi Hooki Arisan Dengan Model Pacmad Menggunakan Pendekatan Gqm,” Kumpul. Artik. Mhs. Pendidik. Tek. Inform., vol. 8, no. 1, p. 33, 2019.
J. R. Lewis and J. Sauro, “The factor structure of the system usability scale,” Lect. Notes Comput. Sci. (including Subser. Lect. Notes Artif. Intell. Lect. Notes Bioinformatics), vol. 5619 LNCS, pp. 94–103, 2009, doi: 10.1007/978-3-642-02806-9_12.
A. W. Soejono, A. Setyanto, and A. F. Sofyan, “Evaluasi Usability Website UNRIYO Menggunakan System Usability Scale (Studi Kasus: Website UNRIYO),” J. Teknol. Inf., vol. XIII, no. 1, pp. 29–37, 2018, [Online]. Available: http://jti.respati.ac.id/index.php/jurnaljti/article/view/213.
U. Ependi, T. B. Kurniawan, and F. Panjaitan, “System Usability Scale Vs Heuristic Evaluation: a Review,” Simetris J. Tek. Mesin, Elektro dan Ilmu Komput., vol. 10, no. 1, pp. 65–74, 2019, doi: 10.24176/simet.v10i1.2725.
A. Nioga, K. C. Brata, and L. Fanani, “Evaluasi Usability Aplikasi Mobile KAI Access Menggunakan Metode System Usability Scale ( SUS ) Dan Discovery Prototyping ( Studi Kasus PT KAI ),” J. Pengemb. Teknol. Inf. dan Ilmu Komput. Univ. Brawijaya, vol. 3, no. 2, pp. 8952–8958, 2019.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Copyright Notice
The copyright of the received article shall be assigned to the publisher of the journal. The intended copyright includes the right to publish the article in various forms (including reprints). The journal maintains the publishing rights to published articles. Therefore, the author must submit a statement of the Copyright Transfer Agreement.*)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
In line with the license, authors and any users (readers and other researchers) are allowed to share and adapt the material only for non-commercial purposes. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.
Please find the rights and licenses in RABIT : Jurnal Teknologi dan Sistem Informasi Univrab. By submitting the article/manuscript of the article, the author(s) accept this policy.
1. License
The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
2. Author’s Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User Rights
RABIT's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, RABIT permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and RABIT on distributing works in the journal.
4. Rights of Authors
Authors retain all their rights to the published works, such as (but not limited to) the following rights;
- Copyright and other proprietary rights relating to the article, such as patent rights,
- The right to use the substance of the article in own future works, including lectures and books,
- The right to reproduce the article for own purposes,
- The right to self-archive the article,
- The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (RABIT : Jurnal Teknologi dan Sistem Informasi Univrab).
5. Co-Authorship
If the article was jointly prepared by other authors, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. RABIT will not be held liable for anything that may arise due to the author(s) internal dispute. RABIT will only communicate with the corresponding author.
6. Royalties
This agreement entitles the author to no royalties or other fees. To such extent as legally permissible, the author waives his or her right to collect royalties relative to the article in respect of any use of the article by RABIT.
7. Miscellaneous
RABIT will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed. RABIT's editors may modify the article to a style of punctuation, spelling, capitalization, referencing and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.
PDF (Bahasa Indonesia)
Abstract views: 585
downloads: 557
