RESERVASI TIKET TRAVEL DENGAN VELOTOW BERBASIS E-SERVICE DALAM PENINGKATAN PELAYANAN TRANSPORTASI PADA MASA PANDEMI
:
Abstract
Dalam peningkatan pelayanan pada masa pandemi PT. Digital Trans Gemilang melakukan ekspansi melalui proses digitalisasi E-Service dalam reservasi dan pelayanan E-Ticketing transpotasi darat kepada pelanggan/konsumen. Digitalisasi reservasi tiket dan pelayanan travel dirancang berbasis website dengan nama Velotow. Metode penelitian yang digunakan dalam merancang sistem informasi reservasi tiket Velotow berbasis E-Service yaitu Sistem Development Life Cycle (SDLC) dimana SDLC mempunyai kerangka penelitian yang sesuai dengan sistem informasi yang akan dirancang. Sistem informasi velotow juga menggunakan Unified Modelling Language (UML) untuk memudahkan dalam proses aliran data dan informasi reservasi tiket berbasis E-Service. Adapun Velotow merupakan aplikasi Marketplace penjualan tiket tranportasi darat secara online menggunakan platform digital berbasis web dimana velotow melayani reservasi E-Ticketing konsumen dengan beberapa armada yang tergabung dalam velotow yang melayani rute Riau – Sumatera Barat. Velotow dirancang dengan framework Laravel berbasis PHP dan MySQL dengan konsep friendly user interface dengan tujuan untuk memudahkan pelanggan/konsumen dalam proses reservasi tiket travel. Penelitian ini menghasilkan sebuah Produk dalam bentuk aplikasi web velotow.com dimana marketplace reservasi tiket travel secara elektronik yang menghubungkan antara agen Travel dan Calon Pelanggan. E-service dalam reservasi tiket ini membantu armada dan agen dalam wilayah Provinsi Riau dan Sumatera Barat dalam memasarkan jasa transportasi darat. dan Melalui aplikasi velotow mampu meningkatkan sumber pendapatan para armada travel kendati pun dalam masa pandemi.
References
A. Peran, P. Daerah, P. Pembelajaran, and T. Muka, “Jurnal pendidikan dan,” vol. 2859, no. 2, pp. 197–203, 2020.
Sugianto and Kurniawan M Arief, “Tingkat Ketertarikan Masyarakat Terhadap Transportasi Online, Angkutan Pribadi Dan Angkutan Umum Berdasarkan Persepsi,” Jurnal Teknologi Transportasi dan Logistik , Dec. 2020.
[3] T. A. Philemon, I. B. Sundjaja, and A. Budiono, “Studi Kelayakan Bisnis Online Travel Agent,” Jurnal Administrasi Bisnis, vol. 14, no. 1, pp. 1–19, 2018.
[4] C. Ciksadan1, A. Rakhman, and I. M. Safira, “Rancang Bangun Aplikasi E-Ticketing Travel Antar Kota Berbasis Android,” Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika), vol. 4, no. 1, p. 151, 2019,
doi: 10.30645/jurasik.v4i1.128.
[5] A. Syauqi, “Rancang Bangun Pemesanan Tiket Bus Berbasis Online (Studi Kasus Agen Pahala Kencana Banyuwangi),” Jurnal Ilmiah Informatika, vol. 3, p. 278, 2018.
[6] A. R. A. Rahmat and A. Octaviano, “Aplikasi Pemesanan Tiket Bus Berbasis Web (Studi Kasus pada PO. Harapan Jaya),” Jurnal Informatika Universitas Pamulang, vol. 1, no. 1, pp. 1–11, 2016.
[7] S. D. Riskiono, “273812-Sistem-Informasi-Pelayanan-Jasa-Tour-Dan-208Ddf34,” no. 2, 2018.
[8] D. Sanjaya, H. Abdurachman, A. A. Wicaksono, and F. Masya, “Sistem Informasi Pengendalian Asset Kendaraan Di Perusahaan Transportasi,” Rabit : Jurnal Teknologi dan Sistem Informasi Univrab, vol. 6, no. 1, pp. 24–32, Jan. 2021,
doi: 10.36341/rabit.v6i1.1544.
[9] R. A. Aziz, A. Sansprayada, and K. Mariskhana, “Sistem Informasi Booking Online Berbasis PHP Dan Android Pada Dealer Mobil Pemium: Studi Kasus PT. XYZ,” Jurnal Teknologi Informatika dan Komputer, vol. 7, no. 1, pp. 25–36, 2021,
doi: 10.37012/jtik.v7i1.499.
[10] Azhar Zulfikar, Suryatiningsih, and Heriyono Lalu, “Aplikasi Reservasi Tiket untuk Agen Travel Berbasis Web,” Jurnal Teknologi Informasi, vol. 1, no. 5, pp. 166–170, 2017.
[11] H. Yulianti, “Rancang Bangun Applikasi Pemesan Tiket Shuttle Bus Berbasis Android Pada Putra KJU Karawaci Banten Indonesia,” Multinetics, vol. 6, no. 2, pp. 134–148, 2020,
doi: 10.32722/multinetics.v6i2.3441.
A. Widarsono and R. Adhi Saputra, “Analisis Dan Perancangan Sistem Informasi Akuntansi Penerimaan Kas Ke Sekolah Dengan Menggunakan Metode System Development Life Cycle (Sdlc),” Jurnal ASET (Akuntansi Riset), vol. 4, no. 2, p. 843, 2017,
doi: 10.17509/jaset.v4i2.8920.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Copyright Notice
The copyright of the received article shall be assigned to the publisher of the journal. The intended copyright includes the right to publish the article in various forms (including reprints). The journal maintains the publishing rights to published articles. Therefore, the author must submit a statement of the Copyright Transfer Agreement.*)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
In line with the license, authors and any users (readers and other researchers) are allowed to share and adapt the material only for non-commercial purposes. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.
Please find the rights and licenses in RABIT : Jurnal Teknologi dan Sistem Informasi Univrab. By submitting the article/manuscript of the article, the author(s) accept this policy.
1. License
The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
2. Author’s Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User Rights
RABIT's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, RABIT permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and RABIT on distributing works in the journal.
4. Rights of Authors
Authors retain all their rights to the published works, such as (but not limited to) the following rights;
- Copyright and other proprietary rights relating to the article, such as patent rights,
- The right to use the substance of the article in own future works, including lectures and books,
- The right to reproduce the article for own purposes,
- The right to self-archive the article,
- The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (RABIT : Jurnal Teknologi dan Sistem Informasi Univrab).
5. Co-Authorship
If the article was jointly prepared by other authors, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. RABIT will not be held liable for anything that may arise due to the author(s) internal dispute. RABIT will only communicate with the corresponding author.
6. Royalties
This agreement entitles the author to no royalties or other fees. To such extent as legally permissible, the author waives his or her right to collect royalties relative to the article in respect of any use of the article by RABIT.
7. Miscellaneous
RABIT will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed. RABIT's editors may modify the article to a style of punctuation, spelling, capitalization, referencing and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.
PDF (Bahasa Indonesia)
Abstract views: 571
downloads: 615
